Essential Skill IV Leadership & Communication

“Management is the efficiency of climbing the ladder of success. Leadership determines whether the ladder is leaning against the right wall.”

—Stephen Covey, author of The 7 Habits of Highly Effective People

Being an effective leader is not a right, it is a privilege—a privilege bestowed by those you lead. A leader is not much of a leader without people who are willing to follow.

This is why the first lesson of leadership is this: Inspire trust. People want to be able to put their trust in a leader.

People want to follow someone they can believe in, someone who displays character, someone whose vision makes sense to them. In today’s corporate environment, people especially want to follow a ...

Get Best Practices: Managing People now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.