SECTION THREE

RECRUITMENT AND RETENTION

RECRUITMENT AND RETENTION: AN INTRODUCTION BY DR. JOHN SULLIVAN

The world of work has changed dramatically in the last decade. With the advent of technology, telecommuting, globalization, and the Internet, most companies have found that the old approach to managing no longer works. High unemployment rates have forced companies to rethink how they treat their workers. Management tools that worked well in past decades are no longer effective now that the balance of power has shifted toward the worker. High-tech firms have implemented innovative new approaches such as relaxed work rules, an emphasis on teams, and by putting a significant portion of employee's pay at risk. Some firms have even had the audacity ...

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