Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent

LEAN METHODOLOGIES

Flexibility Defines the Future

Like all successful programs, this one is evolving to meet the needs of our ever-changing organization. Over the past year, we embarked on a Lean quality review. Through value stream mapping, we reviewed opportunities to improve our processes and defined our ideal process state. Working closely with Kelly OCG, we formed kaizen teams to effect positive change. Our challenge was to enhance the applicant experience through reduction in process delays and redundancies. In the end, we were able to meet more stringent federal compliance standards while maintaining cycle times and quality of service.

We are most familiar with “Lean Manufacturing” as introduced by Toyota^® to improve production ...