Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent

EVALUATION OF THE CES WHOLE SYSTEM TRANSFORMATION

CES’s greatest difficulties today are in the pockets of managers who haven’t yet “got it.” These pockets may seem alarming to those in the trenches, but Parker is both confident and happy. CES never before has been so productive or engaged, and it is attracting good talent rather than losing desired talent. The flock has turned and is progressing. The stragglers are the exception and, over time, hopefully they will join the fold.

Parker believes the greatest lesson learned from this process is commitment. “If you’re thinking about doing a whole system transformation, you have to be signed up for the whole thing.” Although in hindsight Parker can show that he recovered millions of dollars ...