Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent

NOTES

1 The IRS LSR process was designed and implemented in collaboration with PricewaterhouseCoopers LLP through an exclusive contractual arrangement to address specific IRS organizational needs. The PwC firm does not accept responsibility to any other third party.

2 The IRS has shared many of these resources and continues to be willing to do so.

Susan Clayton, Ph.D., is assigned to the Office of Leadership Succession Planning in the IRS. Dr. Clayton was a manager of organization development in the IRS; manager of organization and management development at Sun Gas Company. She held a visiting professorship in the Cox School of Business at Southern Methodist University and taught in the business school of the University of Texas at Dallas. ...