ACKNOWLEDGMENTS
Best Practice Institute Team Contributors
BPI Editorial Team
Louis Carter, CEO
Marc Effron, Avon
Samantha Francart, Assistant
Jay Conger, Bank of America
Dr. William Rothwell
Brian Fishel, Bank of America
John Bader, CES Division
Gary Jusela, Corning
Mike Schechter, CES Division
Richard O’Leary, Corning
Heath Topper, Corning
Bob Barnett, Ecolabs
Zachary Misko, General Electric
David Krieg, Internal Revenue Service
Margaret Turner, Kaiser Permanente
James Intagliata, McDonald’s
Neal Kulick, McDonald’s
Shannon Wallis, Microsoft
Brian Underhill, Microsoft
Zelia Soares, Murray & Roberts
Greg Waldron, Porter Novelli
Jim Greene, Southern Company
Kristen Weirick, Whirlpool
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