COMMUNICATING CLEARLY IN WRITING

“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.”

—Lee Iacocca, former CEO of Chrysler

What is your game plan, and does your team know it? Just like a coach in sports, you as manager are charged with guiding a team of individuals toward its collective goal. Successful execution depends on your capacity to communicate this game plan clearly.

You need to be sure all team members read from the same playbook. Each player’s role and responsibilities must be meticulously defined. The coaching and instruction you give must be delivered accurately and with the right timing. Nothing good happens if communication falters. A championship-caliber game plan is worthless ...

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