Best Practice Workplace Negotiations

Online Resources

There’s some good information on negotiation techniques and tactics to be found on the Internet. If you’d like to learn more, surf the following sites, which are listed under key topics. Some of the URLs are long and complex, so copy the URLs that interest you, then paste them into the address line of your Internet browser. That way you’ll avoid spelling errors.

Persuasion

Each of these sites has an essay listing three or more things you can do to be more persuasive.

http://www.sideroad.com/Sales/persuasive-communication.html

http://www.sideroad.com/Business_Communication/persuasive_communication-business.html

Communicating with Difficult People

This subject was covered very briefly in the course. If you find yourself dealing ...