O'Reilly logo

Best Practice Workplace Negotiations by Richard A Luecke

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

8The Human Side of Negotiating Tactics

images

Learning Objectives

By the end of this chapter, you should be able to:

• List four ways to be assertive in negotiations.

• Explain the importance of demonstrating respect and preserving self-esteem during negotiations.

• Identify several practical approaches to handling difficult people.

• Describe how a weak party can deal with a stronger one.

• Explain the importance of continuous learning.

• Describe the role of attitude and personal preference in negotiations.

BE ASSERTIVE IN PURSUIT OF YOUR INTERESTS

Assertiveness is the ability to communicate and stand up for one’s interests while respecting those of ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required