About This Course

The ability to negotiate is an important element of success for every leader, manager, supervisor, project manager, and employee as they deal with customers, suppliers, and one another. Negotiation is often the key to settling disputes, resolving conflict, allocating scarce resources, and making tough decisions. And in today’s workplace, where employee empowerment and team-based work are increasingly important, there are many more occasions in which informal negotiations are necessary in order to get things done.

Best Practice Workplace Negotiations offers a systematic approach to developing negotiating skills. It serves as an introduction to current best practices in negotiation that can be applied across a broad range of business ...

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