Glossary
- Benefits Management
The process of organizing and managing such that the potential benefits arising from the use of IS/IT are actually realized.
- Benefit owner
An individual or group who will gain advantage from a business benefit and who will work with the project team to ensure that benefit is realized.
- Benefit streams
A set of related benefits and their associated business and enabling changes and enabling IS/IT.
- Business benefit
An advantage on behalf of a particular stakeholder or group of stakeholders.
- Business changes
The new ways of working that are required to ensure that the desired benefits are realized.
- Business and organizational drivers
Views held by senior managers as to what is important to the business–in a given timescale–such that they feel changes must occur.
- Change owner
An individual or group who will ensure that a business or enabling change identified is successfully achieved.
- Enabling changes
Changes that are prerequisites for achieving the business changes or that are essential to bring the system into effective operation within the organization.
- Financial benefit
By applying a cost/price or other valid financial formula to a quantifiable benefit a financial value can be calculated.
- Investment objectives
Organizational targets for achievement agreed for the investment in relation to the drivers. As a set they are essentially a description of what the situation should be on completion of the investment.
- IS/IT enablers
The information systems and technology required to ...
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