NOTES
Introduction
1. Though these thought leaders and others publish in many forms, from blogs to articles, the most relevant books include: Noel Tichy and Warren Bennis, Judgment: How Winning Leaders Make Great Calls (New York: Portfolio, 2009); Rosabeth Moss Kanter, SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth and Social Good (New York: Crown, 2009); John Kotter, What Leaders Really Do (Boston: Harvard Business School Press, 1999).
2. Unless otherwise noted, all direct quotes from these leaders are from interviews with the authors, either in person or via telephone, during the preparation of this book, 2009 to 2011.
Chapter 1
1. New York Times columnist Thomas Friedman argues in his book The World Is Flat (New York: ...
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