Chapter 38. Mind the Gap
âEveryone is replaceable.â
The first time youâll hear this rationalization is when someone valuable regrettably leaves the group. The team is off because no one wanted this person to leave, so your manager gets everyone together and lays down the departedâs reasoning: âHeâs been here five years, heâs looking for new challenges, blah blah.â The thing is, if any of this reasoning was the actual truth, there would be no reason to have this meeting, and your manager knows this. Which is why he finishes with, âEveryoneâs replaceable.â
And heâs right. Nature abhors a vacuum. When someone vital walks out the door, you learn all sorts of interesting things about the folks who remain.
The Gaps
In this chapter, Iâm going to walk through an analysis of some individual regrettable departures of someone on your team. You donât want this person to leave, because theyâre adding something unique to the team, and when you learn theyâre leaving, you believe that something essential is permanently being lost.
There are certainly situations where the departure of a single key person can lead to the collapse of a team or a company, but in this chapter we assume the team is going to make it because although itâs sad that a person you like is leaving, I believe youâre underestimating everyone else.
As with any departure, thereâs a knee-jerk belief that this personâs absence is going to result in immediate and irrevocable change. But the reality ...
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