Summary
Being agile requires embracing queuing theory practices because teams achieve greater efficiency and throughput by leveraging a steady flow of small work items.
• Completing small amounts of work regularly is more efficient than piling up big batches of work to be done later.
• Small tasks (4 hours, 8 hours, and no more than 16 hours in size) are what enable teams to work together on one user story at a time.
• The goal of individuals on the team is to start and finish tasks one at a time. Do not, as individuals, attempt to work on many tasks at once. Having small tasks should NOT be confused with multitasking.
• Do not measure each discipline separately—doing so only encourages each discipline to work separately. Encourage whole team ...
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