Manage Yourself
Emotions are a part of life: humans are hardwired to have emotions. Acknowledging your emotions explicitly is more productive than telegraphing your emotions through physical displays.Coaching for Improved Work Performance [Fou00] Physical displays show you’re not ready to hear what the other person has to say. And, physical displays, especially around subordinates, scare people. When you manage how you respond to your own emotional reactions, you make it easier for people to bring you any news, especially bad news.
- Awareness is the first step.
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Become aware of your physical habits and how you display your emotional state. We know many people who drum their fingers, bang the table and grimace and are completely unaware of it. ...
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