Later That Same Day

On his way back from lunch, Jason ran into Clyde. Jason decided to take advantage of the moment and broach the training issue. Clyde was not receptive.

Jason emailed Sam to ask for help.

Sam read Jason’s email and thought, Uh oh. Sounds like Jason might have used the wrong approach. Still, Jason has to transition training back to Clyde. I’ll stop by and see where I can help. Sam headed for Jason’s office.

• • •

Sam poked his head into Jason’s office. “You want to talk about your conversation with Clyde?”

“It didn’t go well. He doesn’t want responsibility for the training. He says he doesn’t have enough time or people to do the training himself. Now what? Are you going to talk to his boss?”

“Let’s review what happened, ...

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