Provide Timely Feedback
People want to do a good job, but many people don’t know what to do or how to do it. People need information to know what they’re doing well and what they are doing that just isn’t working.Coaching for Improved Work Performance [Fou00] Your feedback will help them tune their work.
- Provide feedback as close to the event as possible.
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Waiting until a year-end review is not helpful.What Did You Say? The Art of Giving and Receiving Feedback [SSW97] Even waiting until a quarter-end or month-end is not helpful. If you wait until formal feedback opportunities, you are not giving feedback frequently enough. Providing frequent feedback prevents nasty surprises.
- Deliver feedback in private.
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People deserve a private conversation ...
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