Monday Morning

Ginger, the UI manager, arrived for her first one-on-one with Sam, breathless and three minutes late.

“Come on in and sit down, Ginger,” Sam said.

“What’s this meeting for? Our old manager never did this,” Ginger said, as she flipped her red ponytail over her shoulder and plunked herself down in the chair. Crossing her arms, she leaned back.

“I like to meet with my direct reports every week.”

“Oh. What do you want me to say?” Ginger asked.

“For this week, I’d like to get to know you better. Tell me a little about yourself.” Sam opened his notebook and looked at Ginger, calm and alert.

Sam led the conversation to learn how Ginger worked and felt about her job. He used open-ended questions such as “How did you come to ...

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