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Behind Closed Doors

Book Description

You may never have seen great management. Or, more likely, you've seen pieces of great management, but you may not know how to pull it all together. If you're a seasoned manager who wants to be more effective, or if you're considering moving into management, this book will show you what to do and how to do it effectively.

Table of Contents

  1. Behind Closed Doors
    1. Copyright
    2. For the Best Reading Experience...
    3. Table of Contents
    4. What people are saying about Behind Closed Doors
    5. Foreword
    6. Preface
    7. Introduction
    8. Week 1 Learning about the People and the Work
      1. Monday Morning
      2. Managing One Person at a Time
      3. Tuesday Morning
      4. Keep a Finger on the Pulse
      5. Wednesday Afternoon
      6. Friday Afternoon
      7. Gather Data About Current Work
      8. Now Try This
    9. Week 2 Bringing Order to the Chaos
      1. Tuesday Afternoon
      2. Create the Project Portfolio: Match the Work to the Goals
      3. Thursday
      4. Fast-Forward
      5. Matching the Roles with the People
      6. Plan to Integrate New Team Members
      7. Friday Morning, Sam’s Second Week on the Job
      8. Managing the Project Portfolio
      9. Now Try This
    10. Week 3 Building the Team
      1. Monday Morning
      2. Thursday Morning
      3. Creating Shared Goals
      4. Monday Morning
      5. Provide Timely Feedback
      6. When Feedback Doesn’t Correct the Situation
      7. Now Try This
    11. Week 4 Managing Day by Day
      1. Monday
      2. Create Individual Goals for Each Person
      3. Monday Midmorning
      4. Coaching for Success
      5. Later That Same Day
      6. Learning to Influence
      7. Monday Afternoon
      8. Capitalizing on Feedback Opportunities
      9. Now Try This
    12. Week 5 Discovering Lurking Problems
      1. Recognize Messy Problems: Problems That Are Bigger Than One Manager Can Fix
      2. Friday Morning
      3. Solving Problems As a Management Team
      4. Now Try This
    13. Week 6 Building Capability
      1. Monday Morning
      2. Learning to Delegate
      3. Wednesday End of Day
      4. Notice and Appreciate Changes and Contributions
      5. Back to Monday
      6. Manage Yourself
      7. Still Monday
      8. Develop the People in Your Group Every Week
      9. Now Try This
    14. Week 7 Dealing with Corporate Realities Without Rolling Over
      1. Tuesday Late Morning
      2. Manage Your Boss, Stand Up for Your Team
      3. Tuesday Just Before Noon
      4. After Lunch
      5. Thursday
      6. Leading Your Team Through a Change in Priorities
      7. Now Try This
      8. Epilogue
      9. What Management Is
      10. Now Try This
    15. Techniques for Practicing Great Management
      1. Working with Your Team
      2. Working within the Organizational Context
      3. Working on Yourself
      4. Technique: Guidelines for Effective Coaching
      5. Technique: Setup for Successful Delegation
      6. Technique: Facilitation Essentials for Managers
      7. Technique: Guide to Giving Effective Feedback
      8. Technique: Welcoming New Hires
      9. Technique: Setting SMART Goals
      10. Technique: What Goes on Inside Our Heads
      11. Technique: Manage by Walking Around and Listening
      12. Technique: Run Effective Meetings
      13. Technique: Making One-on-Ones Work
      14. Technique: Preparing for Influence
      15. Technique: Solving Problems: Create New Situations
      16. Technique: Project Portfolio Planning Tips
    16. Bibliography
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