17Handling Harassment

Don’t try to reason with emotions, for they are unreasonable.

HARASSMENT IS JUST PLAIN WRONG; there is never a valid reason or a good excuse for it. There is no way to justify harassment in any situation at any time with any person. During the course of your career as a manager, odds are you’ll encounter a situation that qualifies as harassment. It seems that businesses face an ever-increasing number of harassment lawsuits every day. While this book does not address specific legalities or policies and procedures that are typically unique to each company, this chapter offers guiding principles for recognizing and dealing with harassment in its many forms.

Defining Harassment

A chief difficulty in dealing with harassment ...

Get Becoming a Successful Manager, Second Edition, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.