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Becoming a New Manager: Expert Solutions to Everyday Challenges by Harvard Business School Press

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Promoting Diversity and Group Culture

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IN ADDITION TO LEARNING how to manage teams and individuals, you’ll need to master the art of leveraging diversity in your group as well as shaping its culture. Let’s consider each of these in turn.

Understanding forms of diversity

For many people, the word diversity has come to connote primarily racial/ethnic, demographic, or gender differences among employees within a company. And certainly such differences can influence the assumptions that people make about each other and the way they work together. But diversity can occur on many other dimensions, some “visible” and some “invisible.” Your supervisors, ...

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