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Becoming a New Manager: Expert Solutions to Everyday Challenges by Harvard Business School Press

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Understanding Complex Expectations

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NEW MANAGERS MUST balance their own expectations of the role with those of their boss, peers, and employees. And sometimes these expectations can come into conflict. Below, we consider the complex expectations that arise when you become a manager.

What you’ll expect of yourself

When you become a manager, you enter the role with your own expectations of what your new job will involve. Often, those expectations differ from your job’s real requirements. First-time leaders tend to focus on management’s rights and privileges, not its duties and obligations. They expect to keep managing tasks (as they did before), ...

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