O'Reilly logo

Becoming A Better Boss: Why Good Management is So Difficult by Julian Birkinshaw

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

5

Doing What We Know We Should: Managing As an Unnatural Act

If you want to make improvements to the practice of management, start in your own backyard. This was the view of a team of executives at If, the leading Scandinavian insurance company. As part of a strategic review, they had become aware of the untapped talent of many front-line employees, and they developed the simple hypothesis that this potential might be opened up with a more supportive and coaching-oriented style of management. “We thought that by acting in a slightly different way, and emphasizing intrinsic rather than extrinsic motivation, our managers might make a real difference to the competence and performance of our employees,” recalls Hakan Johansson, one of the executives ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required