Chapter 7

1. See Barbara Minto, The Minto Pyramid Principle (London: Minto International, 1996).

2. See Richard Farson, Management of the Absurd: Paradoxes in Leadership (New York: Simon & Schuster, 1996).

3. See Frances X. Frie, Patrick T. Harker, and Larry W. Hunter, “Inside the Black Box: What Makes a Bank Efficient?” Financial Institution Center WP 97–20, The Wharton School, April 1997.

4. This case is based on J. Dial and Kevin J. Murphy, “Incentives, Downsizing, and Value Creation at General Dynamics,” Journal of Financial Economics 37, no. 3 (1995): 261–314.

5. Peter Carlson, “Chairman of the Bucks,” Washington Post Magazine (April 5, 1992): 15.

6. Alison Leigh Cowan, “The Gadfly CEOs Want to Swat,” New York Times (February 2, 1992).

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