Chapter 2

1. See also the article by Shawn Tully, “The Real Key to Creating Shareholder Wealth,” Fortune (September 20, 1993): 38–50.

2. For a discussion of the model, see Jeff DeGraff, Anjan Thakor, and Robert Quinn, “Eliminating Strategic Blindspots: A Wholonics Approach to Value Creation,” University of Michigan Business School working paper, April 2000.

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