Our first release was installed at two local studios, both within easy “drive-and-debug” distance. The associates’ feedback was immediate and very positive. One studio manager estimated that the new system was so much faster and easier to use that she would be able to handle 50% more customers during the holiday season. One customer was reported to ask where she could buy a copy of the software. We commonly heard reports of customers taking the mouse directly and making their own enhancements. You can imagine that customers are much more likely to order products they’ve created themselves.
We had a few kinks in the production process, but those were corrected very quickly. Thanks to the resilience we built into the loader and render farm, the printing facility has been able to scale up to handle the volume from many more studios than originally expected, while also enjoying higher production quality.
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