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ANGER, THE BULLY, AND YOU

How few there are who have courage enough to own their faults, or resolution enough to mend them.—BENJAMIN FRANKLIN

WHEN CASSANDRA LEARNED the depth and breadth of what character assassin Heather had told others about her, she said she felt “so mad I could spit nails.” She called me for a coaching session and vented with almost volcanic rage. “Let’s take a walk so you can talk it out,” I suggested. We headed to Anchorage’s Coastal Trail. Initially Cassandra yelled so loudly that birds flew from nearby trees and passing dogs and their owners moved off the trail as they neared us.

To handle the bully in your work life, you may need to learn to handle anger—the bully’s and yours. Bullies intimidate others through anger ...

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