Be Decisive – Now!

Chapter 1

Get the problem right

1.1     Create distance, set the context first

1.2    Sift symptoms from causes

1.3     Know your strategic priorities

1.4     Articulate your problem statement

1.5     Validate your problem with stakeholders

1.6     Filter out problem and solution bias

1.7     Be clear about ownership and key roles

 

SPEED READ

1. Get the problem right

1.1 Create distance, set the context first

Many decision processes in business start with a solution rather than a problem. Paint a picture of the business context to help you unveil hidden problems. Simply state the facts and try to connect the dots before even contemplating what the problem may be, if any. For a more inclusive context, include multiple perspectives. Yet, even ...