References and further reading
ASQ, n.d. Continuous Improvement. Available at: http://asq.org/learn-about-quality/continuous-improvement/overview/-overview.html [accessed 25 October 2015].
Association for Project Management (APM), n.d. What is Project Management? Available at: https://www.apm.org.uk/WhatIsPM [accessed 16 November 2015].
Blackmetric Business Solutions. Further information at www.blackmetric.co.uk
Cadle, J., Paul, D. and Turner, P., 2014. Business Analysis Techniques: 99 Essential Tools for Success. Swindon: BCS.
Davis, J.R. and Atkinson, T., 2010. ‘Need speed? Slow down’. Harvard Business Review, May.
International Institute of Business Analysis (IIBA), 2009. A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)
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