Contents
Chapter 1 AVOID THE SOLUTION TRAP
1.1 What’s wrong with a knee-jerk solution?
1.3 Structure your problem-solving approach
1.4 Scour the stakeholder landscape
1.5 Slow down to speed up: be prepared for challenge
1.7 Be concise yet precise: introducing the one-page problem canvas
1.1 What’s wrong with a knee-jerk solution?
1.3 Structure your problem-solving approach
1.4 Scour the stakeholder landscape
1.5 Slow down to speed up: be prepared for challenge
1.7 Be concise yet precise: introducing the one-page problem canvas
Chapter 2 THINK PROBLEM BEFORE SOLUTION
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