About the author

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Adrian Reed is an enthusiastic business analyst and consultant who loves working with others to solve tricky problems. He is Principal Consultant at Blackmetric Business Solutions, a niche business analysis training and consulting firm based in the UK. He speaks internationally on topics related to business analysis and problem solving, and enthusiastically believes in the benefits of good problem definition and business analysis.

For more information about Adrian’s company, visit www.blackmetric.co.uk

You can read Adrian’s blog at www.adrianreed.co.uk

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