AUTHOR
Jean Houston Shore
Jean Houston Shore, CPA, MBA, CSP, works with organizations that want their people to work together better. As a consultant and trainer, Jean has assisted organizations of all sizes since 1994. Reach Jean through www.thinkbusiness.com or send email to jean@thinkbusiness.com.
Infoline Associate Editor
Justin Brusino
Copy Editor
Ann Bruen
Production Design
Kathleen Schaner
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