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Bank 2.0 by Brett King

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Needs and Solutions—Why Mobile isa Viable Business

To break it down, let’s analyse the various pieces of data available for information or services that customers might want access to when they are on the move.

There are really two broad categories of solutions required here. The first is content as a service; the second is access to key functionality or financial services platform capability. These are articulated in three major solutions areas offered through mobile enablement. They are:

1.      Mobile bank. This is the bank-in-a-pocket concept. What is possible, and is it financially viable for the bank? We’ll also look at some case studies of how to do this right.

2.      Mobile payments. We look at how mobiles are being used to revolutionise ...

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