3.7. TURNING IDEAS INTO ACTION
Here are several suggestions on how you can take some of the main ideas of this chapter and begin to implement them immediately. Some of them might work perfectly for you; others will need some adjustment and customization. Read them carefully, and start thinking about how you can make them work in your organization.
Invest in advanced interpersonal communications skills training for key managers and leaders in your organization.
Create a lending library of books and training DVDs on communication skills for all employees to access.
Use articles and white papers to introduce ideas and topics into the conversation within your organization. In this way, if people are uncomfortable with the ideas presented, they can ...
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