ACKNOWLEDGMENTS
Special thanks to my incredible literary agent, Giles Andersen; the immensely talented editor Erin Moore; and especially Karen Murphy and the entire team at Jossey-Bass for their hard work, professionalism, and tremendous faith in this project.
My true gratitude and friendship to Bill Davidson, Bill Dellecker, Tony DiFranco, Doug Hopkins, Song Kim, Hirofumi Leung, Jack Malcolm, Carl Rapp, Carolyne Salt, Roger Strickland, and of course, my valued clients. Without all of you, this book would not exist.
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