90. Create Creative Coworkers

You already learned about developing a cohesive team of coworkers. You know you are maintaining a cohesive team when goals are achieved, team members respect each other and work well together, progress does not slow when one member is away, and morale and commitment remain high. Where do you go from here? You are the energy booster for your team. Think of yourself as a coach and a cheerleader.

Performance Prompts

Hand out positive charges every day. Positively charging your coworkers encourages them to be creative.

  • Keep a smile on your face—a genuine smile.

  • Be sure to use positive words and open, relaxed body language.

  • Maintain a high energy level.

  • Make sure you are sincere in everything you do and say.

  • Ask for suggestions ...

Get Award-Winning Customer Service: 101 Ways to Guarantee Great Performance now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.