85. Turn Problem Performers into Peak Producers

Dealing with a problem performer can be unnerving. If you have already provided sufficient training and given corrective feedback, but the problem continues, you are probably dealing with a problem performer who is not motivated to perform the job properly. Unless you turn this behavior around, the situation is not going to correct itself. Here is more bad news. Your coworkers will lose respect for you as a leader if you do not handle the problem performer. To correct poor performance or change a poor attitude, deal with the situation right away, and deal with it head on.

Performance Prompts

  • Plan your meeting. Think of questions that will help uncover the reason for the behavior.

  • Picture how your ...

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