82. Anticipate Problems and Deal with Them Immediately
Conflict is not going to dissolve on its own. Someone must take ownership of each conflict and work to resolve it positively. There is another element of conflict resolution—the time factor. Once you become aware of a conflict, you do not have the luxury of time to wait and see what will happen. It is imperative that when you see a problem developing, you deal with it immediately. Become an active observer and communicator in order to anticipate problems as they are arising. With this approach, you will be able to resolve conflict when it is still in the formative stage.
Performance Prompts
Always look for things that are amiss, such as people who have different points of view, do not agree ...
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