76. Strengthen Group Discussion by Understanding Group Dynamics

Meetings should always include group discussion. Whether you hold a training meeting at which you do the majority of talking or an open brainstorming session to come up with ideas about how to improve customer service, always plan and allow the group to discuss the agenda items. Understanding group dynamics will help you enhance your ability to lead, facilitate, and take part in effective group discussions.

Performance Prompts

  • Try to plan an ideal number of attendees for your meeting. If the number of attendees is too small, you might not gain the depth of discussion needed to reach agreement. If the number of attendees is too large, the members may form subgroups or and take sides. ...

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