62. Motivate Your Team
One of your most important tasks as a customer service star is to motivate your coworkers. Motivation occurs when people feel good about their jobs. Motivation encourages people to strive to achieve more and do better. If accomplishments go unnoticed, the drive to achieve wanes. People want to hear a word of encouragement. People want someone to notice when they perform well. People want to know their efforts matter. That goes for everyone. It is human nature to want to be noticed and recognized. The best form of motivation is recognition, and you can only give recognition when you know what is going on.
Performance Prompts
Give group recognition, and thank your team when the members perform well.
When giving recognition ...
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