52. Learning Is a Continual Project

Learning never stops. You learn something every day. You may have to learn something new or learn how to do the old in a new way. Be a good learner. Also be a good teacher. Tell, show, demonstrate, help, stand behind, nudge, and offer encouragement. And do not just do any of these once. Teaching, as well as learning, is continual.

Performance Prompts

  • Look for learning opportunities. When you learn, you grow.

  • Ask questions so you can learn more.

  • Look for better ways to do things.

  • Do not expect people to give you answers. Do your research before going to someone else for the answer.

  • When you go to your boss with a problem, also go with a proposed solution.

  • Look for teaching opportunities. Share your knowledge with ...

Get Award-Winning Customer Service: 101 Ways to Guarantee Great Performance now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.