43. Stay Accountable for Outcomes
In times of turmoil and confusion, it is easy to let things slide. Deadlines may pass. Customer service may slip. Your energy level may wane. You may become easily distracted. When this happens, get yourself back on track by focusing. Focus on your customers. Focus on your work. Focus on your personal life. Staying focused on what is important will help you stay accountable for outcomes.
Performance Prompts
Look beyond yourself at the big picture. Look ahead to the end result.
Add value. Always give more than you take.
During times of change, prioritize your work. Keep yourself on target until things return to a sense of normality.
When goals and objectives are blurred during change, set short-term goals that ...
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