40. Help Yourself and Others Work Through Change
Becoming a quick-change artist does not mean you are immune to the feelings and emotions that come with change. Rather, it means that you recognize what you are feeling and know how to work through those feelings. Change means giving something up. When you give something up, you need to mourn your loss before you can move ahead. Even a welcome change, such as moving to a new home, will bring a sense of loss. After all, you are moving out of a home in which you built happy memories. Expect to feel both happy and sad. Feeling torn is normal as you move through change. Being aware of your emotions will enable you to help yourself and others move through the process.
Performance Prompts
Help yourself ...
Get Award-Winning Customer Service: 101 Ways to Guarantee Great Performance now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
