21. Speak Your Best at All Times
When you are speaking, you are in control of the conversation—as long as you are saying something to which the listener is receptive. Delivery is an important part of speaking. How you say something—that is, the tone and timing of your message—is just as important as the words you choose.
Performance Prompts
Be clear and precise. Think about what you want to say before you open your mouth.
Speak effectively by stating exactly what you mean in a positive and assertive manner.
Be specific. Focus on communicating one idea at a time.
Make eye contact when you speak. Eye contact communicates confidence and honesty.
When speaking to new people, keep your emotions out of the conversation.
Assess your audience, and speak ...
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