8. Maintain a Positive Attitude

The best thing you can do for yourself, not to mention for others, is to always maintain a positive attitude. No matter how you feel inside, present a positive face to the world. It goes a long way. When you concentrate on being positive, you will feel more positive. You view the world differently when you view it from a positive perspective. Think about it: What type of people would you rather be around—those who lift you up or those who drag you down?

Performance Prompts

  • Attitude is everything. Good or bad!

  • Your attitude is what your customers will remember.

  • You may not get a second chance to impress someone.

  • Smile. A smile goes a long way. When you smile at others, they smile back. Try it. It works.

  • Appreciate ...

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