PREFACE

Companies are continually looking for ways to optimize their provisioning and allocation of resources, such that they can provide essential business services efficiently, consistently and at a justifiable cost. A key service that becomes unavailable can be worse than never having had the service in the first place.

Some organizations consult best practices for the best way to implement availability and capacity management. Best practices are designed to be useful for a large number of companies, in many different environments. Blindly using only best practice recommendations, without adapting them to your particular environment, may leave you at risk. One size does not fit all and definitely not over time. You will need to be thoughtful ...

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