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Availability and Capacity Management in the Cloud by Daniel McLean

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CHAPTER 2: ONE BIG, HAPPY FAMILY

I sat in Ricardo’s office, waiting for him to arrive. He was late. Deidra, his administrative assistant, told me he’d had a breakfast meeting with Jessica, our CIO. Assuming Jessica hadn’t simply fired him on the spot, as the first sacrificial victim, he was probably getting some very ugly, detailed, and direct feedback about yesterday’s event, and what was expected of him going forward. I tried to convince myself that I had nothing to worry about. It was his other teams that were involved, not me.

I’d been reporting to Ricardo for the last few months. He hadn’t had a lot of experience in our industry, but his children attended the same day school as those of Jessica. After his start-up company had gone out of ...

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