Summary and Conclusions

Complexity is becoming a major issue for all IT departments, whether acknowledged or not. Many CIOs are still in denial. This is not industry hype; rather it is reality. Complexity is not just an academic theory, since it has emerged into the IT world. Complexity in IT increases costs and affects productivity. This is a new threat to progress and future success that must be addressed. There is no future in the status quo. To let IT infrastructures and architectures become increasingly complex with no action is unacceptable and irresponsible. If the eventual solution is to throw more skilled programmers and others at this problem, it is clear that chaos will be the order of the day. Reliability and performance of critical ...

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