Automated Software Testing: Introduction, Management, and Performance

Chapter 5. Test Team Management

Clarifying expectations sometimes takes a great deal of courage. It seems easier to act as though differences don’t exist and to hope things will work out than it is to face the differences and work together to arrive at a mutually agreeable set of expectations.

—Steve Covey

Automated test tools are effective in providing solutions only when the problem at hand is adequately understood. Once the problem is understood, the challenge becomes identifying the individuals who will be responsible for solving it. Test efforts are complex and require a diverse set of skills. The test team needs to include members with the specific expertise necessary to comprehend the scope and depth of the required test effort and ...