Chapter 18. Voice-Mail System Integration

This chapter covers the integration of Cisco Unity with CUCM.

Chapter Objectives

Upon completing this chapter, you will be able to integrate CUCM with voice-mail systems and set up basic voice-mail functionality. You will also be able to meet these objectives:

  • Describe CUCM voice-mail integration.
  • Explain Cisco Unity.
  • Explain CUCM configuration for voice-mail integration.
  • Explain CUCM phone configuration for voice-mail usage.
  • Describe Cisco Unity configuration for CUCM integration.
  • Configure Cisco Unity Subscriber.

Cisco Unity Overview

Cisco Unity is a voice messaging system that does voice mail, Unified Messaging, and fax integration. Cisco Unity also has text to speech (TTS) capabilities that allow ...

Get Authorized Self-Study Guide: Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.